What is Access Health


Access Health is a community based not-for-profit organization developed to provide affordable, basic health coverage. This is an employer-sponsored program for moderate-income, working uninsured employees in Muskegon, Northern Ottawa County, Southern Oceana County, Michigan. Businesses and thier employees may participate with the program if they are located within the Mercy Health Partners service area. Access Health has evolved over the years and will continue to improve and change. We have realized that we cannot be modeled like other traditional health programs because we want to emphasize health improvement and empowerment, while maintaining fiduciary responsibilty. We strongly believe in preventative care, education and empowerment. To help support our Mission, Vision and Goals we offer classes on healthy eating, stress management, Diabetic and Asthma, living with chronic diseases and many other health issues. We provide support for members in lifestyle issues such as weight reduction and smoking cessation, so members can achieve their optimal health. By engaging our members we hope to improve their long-term health. Healthier people contribute to a healthier community.

Access Health has proven the success of integrating care coordination with its unique platform of health analytics to identify potential health risks. These risks can be managed through the collaborative efforts of the members, providers, and Access Health coaches. The Access Health cycle of continuous health improvement (CHI) begins with a comprehensive risk analysis of data from medical and pharmaceuical claims, EMR, Health Risk Appraisals and biometrics. Using the analytics, health coaches work closely with the providers in developing the members' health improvement plans. Members are personally engaged throughout the process to ensure the success of maximizing their optimal health status. Access Health has begun the process of moving the C3 Health CHI program into local manufacturing employers who are currently or considering going into the Self-Funded market to help in managing the costs of health coverage, which has not been available prior. Access Health also utilizes the analytic software to track the success of its own degree of health improvement in supporting the treatment of providers patients and helping to reduce health risk costs for self-funded employers.

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Vision Statement

Access Health will be the leader in community health improvement by 2017.

Mission Statement

The Mission of Access Health is to provide creative/innovative health and coverage solutions that drive affordable, high quality, excellent patient care experiences that lead to optimal health.

Core Values

The core values of Access Health are innovation, customer intimacy (quality of care), continuous improvement (affordability), and entrepreneurship.  These values are reflected in our actions and our policies.