UPCOMING SEMINARS
Wednesday August 11
8:30am - 10:00am
Access Health Conference Room
Thursday August 19
6:00pm - 7:30pm
Access Health Conference Room
Tuesday August 24
3:30pm - 5:00pm
Hackley at the Lakes Women's Center Conference Room 2nd Floor
Tuesday August 31
8:00am - 9:30am
White Lake Library Meeting Room in Whitehall
"My husband and I have been with Access Health for a few years now, and have been very satisfied with the services. This past fall our Health Care Administrator worked with my husband to obtain disability. The process was very daunting for us to take on ourselves, but Cheryl helped us step by step. We are gratefull that Access Health understands his disability, and that it has affected our income for a few years now. Thank you again Cheryl and Access Health."
Anonymous
become a fan1200 Ransom Street, Suite 102 Muskegon, MI 49442
Phone: (231) 728-5180 Fax: (231) 728-5160
Hours: 8 a.m. to 5 p.m. Monday–Friday and closed holidays
Drop Box: Available during business hours for payments.
Directions: From Seaway Drive, turn East on Laketon, Peck Street (one way), turn right on Delaware to Ransom. From Apple Ave, turn on Pine Street (towards King Locksmith), right on Dianna Ave., Left on Ransom.
Below is a list of the Access Health staff members and their titles. Please direct any questions to the person listed in the department that best describes the nature of your question.
Member Services-Yvonne Bullinger
y.bullinger@access-health.org, x103
Business and employee questions about enrollments, terminations, physician changes, and new cards
Form requests
Web site, press release and publications
Any issues not listed here
C3 Coordination- Candy Stevens
c.stevens@access-health.org, x100
To schedule health coaching
To schedule classes
To document a class outside of Access Health
To obtain a class listing or to reschedule a class or meeting
To inquire about group C3 Meetings
Businesses and member inquiries about C3 requirements
New Business Account- Scott Blease
s.blease@access-health.org, x105
Businesses interested in offering Access Health
Claims Administration and Billing- Carol Fricano
c.fricano@access-health.org, x110
Claims payments or issues
Provider contracts and physician updates
Business Billing and Payments- Dawn Luce
d.luce@access-health.org, x112
Business payment questions, premium billing (not terminations or additions), and late payments
Referrals- Amy Forward
a.forward@access-health.org, x101
Medical, treatment and protocol questions
Referrals, Authorizations, and Medical Documentation
Smoking Cessation and Behavioral Health referrals
Medication/Formulary questions
Health Administration- Cheryl Schneider
c.schneider@access-health.org, x102
Behavioral Health referrals
Policies and Procedures
Grievances
Provider Relations
Any health administration question not listed here